Day of Education and Trade Show - Bridging the Gap

May 12, 2017
8:00 AM - 6:00 PM
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The Diplomat Beach Resort
3555 Ocean Drive
Hollywood, FL 33019
Venue website




"Bridging the Gap Between Buyers and Suppliers"

4 Recertification GTP credits 


7:00am-8:00am           Registration, Breakfast, Trade Show

8:00am-8:30am           Business Meeting / Introductions

8:30am-10:00am         Key Note Speaker - Mark DeCarlo, Fork in the Road

Mark DeCarlo

"Three Time Emmy Award Winner / Comedian/Travel & Foodie Expert"

10:00am-10:15am      Break / Tradeshow - Sponsored by ABC Global Services

10:15am-11:15am      Hotel RFP – Balancing therelationship between Buyer/Supplier

Ask any buyer and one of their biggest pain points is hotel RFP season.  Hear a panel of experts discuss the pain points of the RFP process, the future of hotel negotiations, dynamic pricing and globalization.  Find out how to bridge the gap and find just the right mix for your managed travel program

Moderator: Cheryl Livingston, FROSCH Travel


Hotel: Billy Boss, Best Western

Travel Buyer: Gloria Caceda, World Fuel

Hotel RFP Tool: Cassandra Rollins, SABRE Hotel RFP

Consultant: Bill Rogde, TCG Consulting

11:15am-12:00pm      Globalization - Bridging the TMC Global Gap

As more and more managed travel programs consider globalization, travel buyers face many challenges.  One of the keys to success is the ability for their TMC(s) to execute on a global initiative.  Hear from key executives of leading Travel Management Companies on how they partner with their clients through the process of program globalization.

Moderator: Claudine Gallagher, ABC Global Services


TMC:  Travis Harper, Travel Leaders

           Maura Allen, Radius Travel

          Jane Kendall, Carlson Wagonlit

          Tammy Krings, ATG

12:00pm-1:30pm      Networking Lunch / Professional Headshots /Tradeshow 

                                                 Professional Headshots by:


                                   By appointment only via your registration - Only $25!!                             

 1:30pm-2:30pm            Buyer / Supplier Breakout

Let’s have some interactive fun with a buyer supplier breakout, each group will break out and tackle the same 5 questions, then we will reconvene and explore the differences and similarities on the approach and solutions to our questions.

2:30pm-3:00pm        Break - Sponsored by Travel Leaders

3:00pm-4:00pm        Airline Sourcing Session

Speakers:  Kim Ahearn, United Airlines

4:00pm-5:00pm        Travel Manager Panel Fishbowl

Come learn from top travel managers about their top challenges, hot topics and how they are strategically managing their programs.  This is also an opportunity to ask them any questions you wish!



Travel Managers: Gloria Caceda, World Fuel

                             Chris Brockman, Electrolux

                             Jorge Gomez, Mondelez

                             Kelly Christner, ACT

5:00pm            Networking / Happy Hour / Tradeshow - Sponsored by JetBlue

Trade Show Opportunities:

Vendor table $150

Vendor table and admission for one $300

Contact John Christian or Alex Malek to purchase.

Room Reservations: 

The Diplomat Beach Resort

3555 Ocean Drive 

Hollywood, FL 33019

Group Reservation Manager: Kristine Capezza

Reservation Request

Reserve a room online

954-602-8702 and mention GBTA South Florida

Booking Deadline: April 11, 2017

Room Rate $109 + tax + resort fees

Resort Fee = $10

Room Attendant $4 per room per day

Porterage $6.00 in $6.00 Out

Self-Parking $13; Valet $36 

50 Parking Spots at 1/2 Price!!  First come -First serve via your registration


Reserve your spot today for discounted self-parking (voucher to be given at time of check-in) 



Complimentary transportation provided by A1A to and from the Day of Education 

Use the following link to book your ride:


 Platinum Sponsors


  Gold Sponsor








Start taking advantage of scholarships, educational events,  strengthen your supplier relationships, and more!

Join FBTA today!



$169.00 Non-Member Cost
$189.00 after 12:00 am May 6
$149.00 Earlybird rate before April 14

$149.00 Member Cost
$169.00 after 12:00 am May 6
$129.00 Earlybird rate before April 14

$0.00 1/2 off Parking - Check Here to Reserve your Spot!! $13 per day (Reg. $26 per day)

$25.00 Professional Headshot Photos